I have been renting from Frontenac Property Management for just over 2 years – they have been great landlords. I have never had any major issues or problems and any minor ones are always taken care of right away, they are always easy to reach, either by phone or email. Maintenance around the building is always taken care of and any time access is needed to my unit I am always given plenty of notice. They are very diligent in making sure the unit is safe.
Just wanted to say that you were always so easy to deal with, answered any questions and dealt with problems quickly! Thanks for being a great property management company and if I'm ever in the position that I'm needing a new place to live I'll be in touch.
- G. Haze
Frontenac Property Management takes pride in the care and maintanence of their rental properties. They are quick to take care of any issues or concerns and are non-intrusive in our personal space. I would highly recommend them to any property owner or prospective renter.
I have had the pleasure of working with Frontenac Property Management for a few years. They have been very good at finding me quality student tenants who were respectful of the apartments they rented and I never missed a rent payment. It took a lot of the stress of being a student landlord away from me. They also were very good at helping me determine what the appropriate rent should be as they are very experienced with the student rental market. I am happy to recommend them and have done so in the past!
- P. Kingston
As a landlord – Frontenac Property Management has been very prompt to take care of any issues that may arise. They are very unobtrusive and give plenty of notice to tenants when they need to make a house call. Seasonal inspections and maintenance are always done and they are just social enough to keep things running smoothly.
—Sean & Sheana
The team at Frontenac Property Management is clearly customer service driven and the fees charged are fair and reasonable. I live in Toronto and know that my house in Kingston is in good hands with the Frontenac Property Management team. They provide a total hands off solution! Not only were they able to market my house and show it to a number of prospective tenants and handle the rental process, they are extremely responsive in meeting my ongoing needs. They have, on more than one occasion, coordinated directly with the tenants and third party service providers for repairs and improvements, almost always on very short notice. They typically respond to e-mails within an hour or two of receiving them, and in many cases, almost instantly.
We rented two properties through Frontenac over two years and have nothing but good things to say about them. When we were forced out of our first place due to the owner unexpectedly moving back in, they went out of their way to help find another home for us. Diana was super helpful and even gave us a walk-through video tour of a place when we were unable to see it in person. Maintenance, whether in-house or outside contractors has been first class in both the speed of attention and also the level of service. We are moving to Ottawa and I just hope our property managers there are up to the same level. Thanks for everything to the whole FPM team.
- J. McCullough
Contracted Frontenac Property Management for many years to help with management of my two properties. Staff and owners were always helpful and courteous and properties were well maintained. Very no nonsense and responsive approach to dealing with tenants which I really appreciated. Thank you for all your years of service and hard work.
- S. MacNeil
Anyone currently renting in Kingston probably knows how uncertain renting can be. We chose extremely well when we discovered Frontenac Property Management and upgraded in every way possible. This has been the most positive renting experience we’ve ever had and we would definitely recommend to anyone looking to rent to checkout Frontenac first. We always felt like the management were looking out for us and wewere never concerned about getting timely replies or repairs when needed. When wefirst came to the property, we were impressed with the condition of the house andgrounds, very clean and ready to move into. We enjoyed the experience so much, we couldn’t imagine moving out!
- K. Turcotte
Frontenac Property Management staff are amazingly responsive and cooperative. After weeks of searching for a property, FPM helped us to find our next home. We want to send many thanks to all staff who helped us through this process and answered all our questions quickly and efficiently. The FPM team is amazing and very professional. We also want to send a special thanks to Diana who greatly helped us in the viewing process and was very patient with us and our kids, she is amazingly helpful and professional. THANK YOU Diana! We would definitely recommend to anyone looking for rent to check out Frontenac Property Management.
- B. Sabhi
We want to thank Frontenac Property Management. Our experience with all the staff at your office has been just great! We would not hesitate to recommend Frontenac to others.
- G. MacQuarrie
We have had a great experience with the services provided by Frontenac Property Management for the last 3 years. Very professional, timely responses and great customer service. We were so happy with their service and would highly recommend them.
- R. Sinna
Thank you for your great service during our time here, we really appreciated it. We'll definitely recommend your services if anyone asks us for references of a property management company.
- V. Luna
My spouse and I feel privileged to be renting from FPM since April of 2015. We had never rented from a third party before and following our positive experience for so many years, we felt heart shattered to be evicted from our rental due to a sale of the property. Knowing our commitment to FPM, I had just about everyone working around our needs to relocate. Impeccable service, kindness and understanding would be the greatest qualities that I give to each and everyone one who helped us find a new home within our FPM family. Leasing Department, Office Administrator and Accounting… all so eager to assist in alleviating our stress in finding our new home. We are so happy to remain with FPM as we know, we are well taking care of and if something needs maintenance, they are on the ball in getting things fixed. Again, thank you so much for helping us stay within your organization, as we continue to enjoy all that you do. Definitely recommended as top notch in our City.
- L. Charron
It's always a pleasure working with you, I can actually say I've never had a bad encounter with Frontenac in all the years I've worked with you guys. You always do a really great job, and are always very efficient.
- O. Smith
As a tenant, I'm willing to bet one of their longest standing tenants as we have been renting from them before the office was at its King St location. I can say, wholeheartedly this company is amazing. Every issue we have ever had between the 2 properties we have been tenants of has been handled in a timely manner, and with the utmost professionalism. Every company that they are affiliated with, Knapps Appliances, First Capital Construction, just to name a few are wonderful as well. I can't remember names because in the past 9 years, people have come and gone but those people have always been absolutely fantastic. Keep doing what you're doing and don't let the haters stop you from doing what you're doing. We have recommended this company to many people over the years and will continue to do so. Thank you for all you do!
- H. Somerville
The staff at Frontenac are absolutely EXCELLENT! I have benefitted from their services as a prospective tenant on numerous occasions and am impressed by their consistent attention to quality client service. Taylor, Deanna and ( ladies please forgive my memory lapse for names) the rest of the super Frontenac team are extremely professional, while attentive to individual client needs; I found them prompt and knowledgable, and willing to extend themselves on behalf of the client. Many Thanks to the Whole Team !
- M. Halladay
We had an absolutely wonderful experience leasing a home with Frontenac Property Management. The team was incredibly responsive and quick to address any questions or requests we had related to the home we were renting. Highly recommend!
- K. Cuthbertson
On behalf of the other tenants and I, we thank you very much for the service the past 2 years. It has always been very consistent, reliable and timely as well as very professional. I’m sure it is very hard to deal with a bunch of students so it is very much appreciated.